Terms of service

Terms of Service for www.leohobby.eu (Leo Hobby d.o.o.)

OVERVIEW

This website is operated by Leo Hobby d.o.o., a company registered in Slovenia. Throughout the site, the terms “we,” “us,” and “our” refer to Leo Hobby d.o.o. Leo Hobby d.o.o. offers this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing or using our website and/or purchasing products through it, you agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the website, including but not limited to browsers, vendors, customers, and merchants.

Please read these Terms of Service carefully before accessing or using this website. If you do not agree to these Terms, you may not use this website or its services.

We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

1.1. By agreeing to these Terms, you confirm that you are a business entity or individual authorized to engage in wholesale transactions. You also confirm compliance with applicable laws in your jurisdiction.

1.2. You may not use this site or its products for any illegal or unauthorized purpose, nor may you violate any laws, including but not limited to intellectual property laws.

1.3. Any breach of these Terms will result in immediate termination of your access to our services.

SECTION 2 - GENERAL CONDITIONS

2.1. We reserve the right to refuse service to anyone for any reason at any time.

2.2. You understand that your content (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transmission.

2.3. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from us.

SECTION 3 - PRODUCTS AND SERVICES

3.1. Products listed on www.leohobby.eu are primarily intended for wholesale (B2B) transactions. All product descriptions and pricing are subject to change at any time without notice.

3.2. Custom or made-to-order products cannot be canceled or returned after confirmation.

3.3. While we strive for accuracy, we do not guarantee that the display of colors and images of products on your device will be accurate.

SECTION 4 - ORDERS AND PAYMENTS

4.1. Payments are made at the time of purchase, or payment delays may be negotiated with individual partners under separate agreement terms.

4.2. We strive to assist our partners in calculating duties and taxes. Shipping costs are calculated after the order is packed, based on the weight and volume of the order.

4.3. Any applicable duties, taxes, and shipping costs remain the buyer’s responsibility unless otherwise agreed in writing.

SECTION 5 - SHIPPING AND DELIVERY

5.1. We ship orders according to the shipping method chosen at checkout. Delivery times are estimates and may vary due to unforeseen circumstances.

5.2. Shipping costs are calculated after the order is packed, based on the weight and volume of the shipment.

5.3. We strive to assist our partners in calculating applicable duties and taxes; however, the buyer remains responsible for handling customs clearance, duties, and taxes associated with the shipment.

5.4. Leo Hobby d.o.o. is not liable for delays caused by customs processes, third-party shipping providers, or other factors beyond our control.

SECTION 6 - RETURNS AND REFUNDS

6.1. Returns are accepted within 14 days of receipt, provided the items are unused, in original packaging, and meet the conditions outlined in our Return and Refund Policy.

6.2. Return shipping costs are the responsibility of the buyer. Custom or special-order products cannot be returned.

6.3. Damaged or defective items must be reported within 3 days of receipt with supporting evidence (e.g., photos).

SECTION 7 - THIRD-PARTY TOOLS AND LINKS

7.1. We may provide access to third-party tools or links for your convenience. However, we are not responsible for the accuracy or functionality of such tools or links.

7.2. Any use of third-party tools or links is at your own risk. Review the terms provided by these third parties before use.

SECTION 8 - USER COMMENTS AND FEEDBACK

8.1. By submitting feedback, ideas, or other materials to us, you agree that we may use, modify, and publish such submissions without restriction.

8.2. You are solely responsible for the accuracy and legality of any comments you submit. Leo Hobby d.o.o. assumes no liability for user-generated content.

SECTION 9 - PROHIBITED USES

You are prohibited from using this website for any unlawful purpose, including but not limited to:

  • Violating local or international laws.
  • Transmitting malicious code, spam, or engaging in phishing.
  • Harassing or discriminating against others.
  • Infringing upon intellectual property rights.

We reserve the right to terminate access for any prohibited use.

SECTION 10 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

10.1. We do not guarantee uninterrupted or error-free service. Products and services are provided “as is” without warranties, express or implied.

10.2. Leo Hobby d.o.o. is not liable for any direct or indirect damages arising from the use of this website or its products, except as required by Slovenian law.

SECTION 11 - INDEMNIFICATION

You agree to indemnify and hold harmless Leo Hobby d.o.o., its employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms.

SECTION 12 - GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Slovenia. Any disputes shall be resolved in Slovenian courts.

SECTION 13 - CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.

CONTACT INFORMATION

For questions or further assistance regarding these Terms of Service, please contact us:

Company Details:

  • Full Company Name: LEO HOBBY, spletna prodaja, d.o.o.
  • Short Company Name: LEO HOBBY d.o.o.
  • Registration Number: 9177221000
  • Tax Number: 86829637
  • VAT Number: SI86829637
  • Business Address: Cesta Zore Perello-Godina 2, 6000 Koper – Capodistria, Slovenia